Offering you value for money

If you are a Band D taxpayer we charge you £2.71 a week for our services*. This is less than most of the individual shopping items in your weekly shopping trolley! Offering you quality services that are value for money is one of our key aims.

You come into contact with our work every day. We provide over 80 services, which are delivered to you over a 24 hour period. We empty your bins, check food hygiene standards, licence taxis, clean your streets, look after the coastline, care for our parks and open spaces, and provide support and reassurance to the vulnerable.

This is one of the lowest council taxes in West Sussex.

We collect your council tax, but this is then distributed to a number of public services. Our share amounts to around 9.5% of the amount you pay each year. This is equivalent to £2.62 per week if you are a Band D taxpayer. Of the 90.5% remaining, 78% goes to West Sussex County Council, about 9.5% goes to Sussex Police and roughly 3% goes to parish councils. Each authority makes its own decisions about its council tax increases independently.

We always aim to use resources wisely and make sure that we spend money on services that matter to you. We also work closely with our partners to make sure that you are receiving value for money. We are doing this in a number of ways, from buying together, to sharing services.

Help us to save money

If you pay your council tax or business rates by direct debit, you are helping us to save money. The payment method is simple, secure and helps us to reduce costs.

Paying by direct debit will mean:

  • you will have peace of mind. 66% of households in Chichester use direct debit to pay their council tax. And you will be directly contributing to minimising the cost of collecting council tax.
  • it is the easiest way to pay and it's guaranteed. It will save you the time and the trouble of writing out cheques and the cost of postage. The only time you will need to sign a new instruction is when you move.
  • you will always be in control. You will always be advised, in advance, how much will be debited from your account and when. No money will be collected unless you have authorised it. Your regular bank or building society statement will clearly show each payment that has been debited from your account.

If you would like to pay by this method, please download a form and return it to the Council Tax Office. Alternatively contact the office and a form can be sent out to you by post.

You can also pay:

  • online; or
  • by post - by following the instructions on your bill.

For more information on how to pay by direct debit, or other payment methods, please contact us.

*Please note that a small number of services charge. For example, use of our leisure facilities.

How do you work out my council tax?

The Valuation Office places your property into a band.

This depends on the size of your property and the area in which you live. If you think your home is in the wrong band, you should contact the Valuation Office.

To work out the amount for each tax band, we divide the amount of council tax required by a number known as the council tax base. This gives us the council tax for band D, with the other bands calculated as a proportion of this.

2014/15 council tax charges

Council tax charges for the 2014/15 financial year have now been set.

The band of your property will be shown on your latest council tax bill. Alternatively, you can visit the District Valuation Office website, or contact the Council Tax Office.

Annual bills for the 2014/15 financial year are due to be sent out on Friday 14 March 2014. When you receive your bill, please check the instalment dates and amounts at the bottom. If you already pay by direct debit, this will be indicated on your bill, and you do not need to take any further action. Payments will be collected automatically starting on 1 April 2014.

For more information on council tax, including discounts and exemptions, please visit the council tax pages.

Business rates

If you use a building, or part of a building, to run a business, you will pay business rates.

Although we collect business rates, all of this money currently goes directly to Government. Some of this money is then reallocated back to us as part of our Government funding.

Supporting you through difficult times

If you are struggling to cope in the current economic climate and need some support, we may be able to help. We can provide support and assistance in the areas below.

Benefits

We can provide housing and council tax benefit to those on a low income. We have dedicated staff who will advise you about the help you may be entitled to. There is also a benefits calculator on our website, which will help you find out if you can receive assistance. If you are not entitled to benefits, there may be other services we can offer you.

Housing

If you have housing problems, we will try and work with you to find solutions. This often involves looking at the opportunities that exist in the Private Rented Sector. In some instances, we can provide a top up to your housing benefit if you are struggling to cover your rent.

We also work with other agencies, such as the Citizens' Advice Bureau and Christians Against Poverty, to provide financial support and debt advice. Local housing associations also offer help to their tenants.

Support for businesses

Support for business is one of our priorities. We have dedicated Business Support Officers who can provide you with business support. This includes:

  • help with finding premises and networking opportunities;
  • putting you in contact with the relevant council teams; and

putting you in contact with other organisations, that can offer further support and advice.

List of the services we provide

You come into contact with our work every day. We provide over 80 services, which are delivered to you over a 24 hour period.

We empty your bins, check food hygiene standards, licence taxis, clean your streets, look after the coastline, care for our parks and open spaces, and provide support and reassurance to the vulnerable.

The services we provide are:

  • Archaeology and Heritage
  • Arts Development
  • The Novium museum
  • Funding for the arts
  • Foreshores
  • Sport and Leisure development
  • Parks, pitches, play and open spaces
  • Westgate Leisure - Chichester, Southbourne and Midhurst
  • Tourist Information Centre
  • Work with schools and young people
  • Emergency planning
  • Food safety
  • Health and Safety
  • Infectious disease and control
  • Licensing
  • Dog Control
  • Environmental Protection
  • Air pollution
  • Contaminated land
  • Nuisances
  • Clean neighbourhoods
  • Water quality
  • Drainage
  • Pest Control
  • Health development
  • Health promotion
  • Wellbeing centres
  • CCTV
  • Community Safety
  • Community Wardens
  • Footway Lighting
  • Car Parks
  • Civil Parking Enforcement
  • On street parking
  • Car Parking services
  • Support to the voluntary sector
  • Community development
  • Community engagement
  • Chichester Careline
  • Housing Benefits
  • Energy efficiency
  • Housing investment
  • Housing options
  • Housing strategy and enabling
  • Street naming and numbering
  • Land charges
  • Environmental strategy
  • Public conveniences
  • Waste and recycling collections
  • Maintaining your parks and gardens
  • Abandoned Vehicles
  • Street cleansing
  • MOTs
  • Coastal management
  • Land drainage
  • Building Control
  • Environment strategy
  • Design and implementation
  • Planning enforcement
  • Planning policy
  • Development management
  • Planning
  • Economic Development
  • Business contact programme
  • Farmers' markets
  • Industrial estate management
  • Cemeteries
  • Democratic Representation
  • Elections
  • Electoral Registration
  • Building Services
  • Estates
  • Facilities
  • Council Tax
  • Council Tax Benefit
  • Non-Domestic Rates
  • Benefit Fraud
  • Freedom of Information