Christmas 2018

Please take note of the following information which covers the Christmas and New Year period.

As the council closes from:

  • 3.00pm, 24 December 2018 to 8.45am, 2 January 2019, some of our services will be affected during this time.

If your permit is ready for renewal, you are applying for a new permit, you need a replacement or would like to make an amendment to your existing one, you can contact Parking Services prior to 2pm on 19 December 2018.

Please ensure that you provide the necessary documentation to enable us to process your request as quickly as possible. Permits will be ready by the next working day after 3pm and we recommend that they are collected from Desk 7 at East Pallant House as posting your permit may be affected by postal delays.

To avoid disappointment, if you require any of our services, please contact Parking Services prior to the 19 December at 2pm. Whereas we will always do our best to respond to you, if your request is received after this time we may not respond and subsequently, permits will not be processed until 2 January.

During the period from 24 December 2018 to 2 January 2019, we will be unable to:

  • Create new permits
  • Renew permits
  • Change vehicle registration numbers
  • Replace lost permits

Arrange refunds for permits which are no longer required.

Please remember that without your permit displayed clearly in your vehicle, you are not entitled to park in the permit holder bays and you should find alternative parking.

Carers' permits can be issued to residents receiving care who live within the controlled parking zones. The permit is issued to the resident of the property and can then be passed to the carer whilst they are providing domiciliary care.

In order to buy a Carers' Permit:

  • you must live at a property within a zone
  • the property should be your main place of residency
  • you must be a full time resident of the address requested
  • you must be receiving regular domiciliary care



Healthcare permits are available to people working within the healthcare services and who need to visit patients in their homes within the Controlled Parking Zone. The permits give recognition to permitted vehicles being used in connection with domiciliary visits from medical/care personnel to residents in Residents Parking Schemes (RPS).

Healthcare Permits cost £21.00 per year.

Applying for a permit

A Healthcare Permit application form is available to print from our website. They are also available from East Pallant House. In order that your application can be considered, you should complete an application form and also bring with you the following evidence:

  • Applicants should consider that the number of permits allocated per application is dependent on the information which is supplied. Parking Services may not be able to issue the number of permits requested.


Evidence required

A statement of need, highlighting the frequency by which the holder makes visits within the Resident's Parking Scheme (RPS) will be required from an applicant. In addition to the application form and statement of need, written confirmation from a senior member of staff of the organisation through which the services are provided is also required. The statement of need should include:

  • How often staff visit locations in the Chichester District?
  • Do staff carry out their work elsewhere within the county?
  • How many days does each member of staff work per week?
  • Do your staff visit/report to a main premises in on a daily basis?

Please remember that without the information above we may not be able to process your application. The council reserve the right to refuse an application.

Using a Healthcare permit

Healthcare Permits are only valid when a vehicle is parked in:

  • Shared use parking bays
  • Permit Holder parking bays

The permits entitles the user to park for a maximum of 2 hours from the time of arrival at the parking space. They do not allow the holder to park on yellow line restrictions or in bays which are designated for vehicles of a particular class (i.e. disabled bays, loading bays etc.)

All permits are sent 2nd class and this should be taken into account when applying for a permit. Permits are valid from the 1st of each month for a period of 1 year. Applicants should not park in a resident's bay until the permit or an alternative exemption is displayed.

We would be grateful if you could supply the following information to enable us to assess the number of permits we can offer you.

Change of registration (additional vehicle registrations)

If you need to change a registration (or an additional registration) on your resident's permit, please return the permit and a valid V5 Document for the new vehicle. A registration cannot be amended or added without these being supplied. The Permit Holder must allow at least 36 hours for the Permit to be reproduced with the new details and also consider council opening hours, Bank and Public holidays. All permits are sent 2nd class

In these circumstances we will replace any active resident's permit free of charge with an updated permit showing the new vehicle registration number.

Lost permits

In the event of a permit being lost, an administration charge of £5.00 will apply for the issue of a replacement. Please see the 'Permit Changes Form' which can be printed, completed and returned to Parking Services. The Permit Holder must allow at least 36 hours for the Permit to be reproduced and also consider council opening hours, Bank and Public holidays. All permits are sent 2nd class.

Renewing a permit

In order to renew a Healthcare Permit, a statement of need should be provided, please see the 'Evidence required' section above.

If renewing an existing permit, please ensure that you allow 7 days before the expiry date to receive your new permit.

Permit holders should allow 3 working days for delivery, (2nd class post) and should not park in a resident's bay until the permit or alternative exemption is displayed. When a resident's permit is due to expire, Parking Services will send a renewal reminder letter/email. However, it remains the responsibility of the permit holder to ensure that the permit is renewed and we recommend making a calendar note to ensure that you receive your renewed permit in sufficient time.


To request a refund, the permit must be returned to Parking Services. Refunds can only be issued for the remaining full months of the permit and for amounts over £5.00, this will be payable by cheque. Please see the 'Refund Request Form' which can be printed and returned with the permit.


The council has a duty to protect the public funds it administers. To prevent and assist in the detection of fraud, the information you provide on any forms may be shared with other public bodies responsible for auditing or administering public funds. This includes checks on credit reference agencies and taking part in the National Audit Office's Fraud Initiative. For further information, see the National Fraud Initiative page on the West Sussex County Council website.

Any person making a false statement for the purpose of obtaining a residents' parking permit shall be guilty of an offence (Section 115 (2) Road Traffic Regulation Act 1984).