Update on latest government position

Update - 30 July 2020

Extended isolation period

The UK's Chief Medical Officers have extended the self-isolation period to 10 days for those in the community who have coronavirus (COVID-19) symptoms or a positive test result.

In symptomatic people COVID-19 is most infectious just before, and for the first few days after symptoms begin. It is very important people with symptoms self-isolate and get a test, which will allow contact tracing.

Travel corridor update

The guidance on travel corridors has been updated (27 July) to reflect changes to the list of countries and territories from where you can travel to England and may not have to self-isolate.

The Government's Covid-19 Recovery Strategy

The Prime Minister has set out next steps in the Government's Covid-19 recovery strategy, including an update to 'Our Plan to Rebuild', originally published on 11 May and publication of the Contain Framework, setting out how local authorities and national Government will work together to manage local outbreaks. 

The PM's speech can be found here  and the Government's roadmap for how and when the UK will adjust its response to the COVID-19 crisis, can be found here.


Face coverings mandatory in shops and supermarkets in England 

The Government has announced that from 24 July, it will be mandatory to wear a face covering in shops and supermarkets, as well as on public transport. The face covering must cover the nose and mouth at all times.

Under the new rules, people who do not wear a face covering will face a fine of up to £100, in line with the sanction on public transport and just as with public transport, children under 11 and those with certain disabilities will be exempt.

The liability for wearing a face covering lies with the individual. Should an individual without an exemption refuse to wear a face covering, a shop can refuse them entry and can call the police. The police have formal enforcement powers and can issue a fine. This is in line with how shops would normally manage their customers and enforcement is of course a last resort.


Businesses reopening

  • Many businesses have started to reopen their doors and the government has updated its list of which businesses should be closed. . If you would like to report a business that is continuing to operate, or a business that is not following social distancing guidance as set out by the government, please report it to healthprotection@chichester.gov.uk along with:
    • your details (name, address, telephone number)
    • details of the business alleged to be trading in contravention to the regulations (name, address, contact details), and
    • details of when and how the business is/was operating

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.


Government support and guidance

Please always refer to the government coronavirus guidance and support. This includes:

  • protecting yourself and others from coronavirus, including guidance on social distancing
  • testing for coronavirus, including NHS Test and Trace
  • what you can and can't do during the coronavirus outbreak
  • what to do if you have symptoms or are at high risk
  • how to help stop the spread of coronavirus
  • help for vulnerable people
  • work, financial support and money
  • health and wellbeing guidance, and
  • advice and support for businesses and self-employed people, and much more.
Council messages, service status and meetings

Council messages

Public toilets

A quick reminder that all of our public toilets are open daily from 7am - 7.30pm and are regularly cleaned and checked throughout the day. Please remember to observe social distancing and hygiene measures when using these facilities. You can view a map of our public toilets on our parking pages.

Play Parks

Our play areas are now open once again for you to enjoy. We look forward to welcoming you back, but please make sure you follow the guidelines that are in place at each site for your own safety. You can find these on our play areas page..

Council services

Please click on the following link for an update on the status of all council services: Service status


Council meetings

Public meetings are now being streamed live online. You can find out more on our View council meetings page, which includes a link to access the webcasts.

If you wish to submit a question for a public meeting, please visit Speaking at Council and committee meetings

Our role

We are working closely with our partners, including Public Health England, which is leading the national response to the coronavirus outbreak.

Different services and government agencies are responsible for leading different parts of our response:

  • Department for Health & Social Care (DHSC): the Chief Medical Officer for England confirms each incident
  • Public Health England (PHE): co-ordinate the response, information and advice on the Coronavirus (Covid-19)
  • NHS: local and national NHS services are working on the front line to test individuals, and provide advice through calls to NHS 111
  • West Sussex County Council: provides local public health leadership by working in partnership to safeguard the county.  They are working with system partners via the LHRP (Local Health Resilience Partnership) and LRF (Local Resilience Forum) to ensure appropriate application of the Sussex pandemic Plan.

A message from our staff and councillors

Our staff and councillors would like to remind you that we are here to help you and would like to thank you for all of your support during this crisis:

Coronavirus risk assessment

The Government has recommended that employers publish their Coronavirus risk assessments on their websites. You can find ours here.

Coronavirus risk assessment

Stay safe - leave a space

We're asking you to stay safe by avoiding crowds and busy places; staying at least two metres apart; respecting one another; and if you have to travel, thinking about when and how you do this. If you arrive somewhere that is busy, please do not put yourself and others at risk by adding to the crowds.

Our Civil Enforcement Officers, Foreshore Officers and Community Wardens will be monitoring the situation within our communities. However, it's important that people understand that they do not have any powers to enforce social distancing and can only offer advice and assistance. Please respect our staff and make sure that you observe social distancing measures when approaching them for help. Parking restrictions are also in place for your safety, so please follow them.
If you need to report an incident involving anti-social behaviour, please call 101. We all need to follow the government's guidance on staying safe outside your home


Looking out for your neighbour, volunteering and community guide

Please see our Communities - Coronavirus FAQs for information and advice.

Community Guide

We have created a Community Guide, which includes key information, contacts, and guidance all in one place. The aim of the guide is to inform and assist people, and to ensure their safety as well as the safety of any people they may be supporting. You can find this guide at: Help Your Neighbour

Supporting our Communities flyer

We have created a flyer, which includes vital contact numbers, email addresses and web addresses to help you access a variety of support easily and quickly. You can view this here and print it out for yourself or for anyone you think would benefit from it.

Looking our for your neighbour

It is now more important than ever that we reach out to the people around us, and to support our Community Guide, we are launching a new mini-campaign to encourage residents in the Chichester District to look out for their neighbours. This could include offering to pick up shopping or medication, checking in with a friendly phone call, or making sure they can access the help that they need. Details of this are included within the guide and on the website referenced above, along with important advice about how to stay safe while volunteering. On our campaign web page (Help Your Neighbour), you will find a downloadable flyer which you can print off and post through the doors of neighbours to offer support and to give advice on safe ways to accept help.


Our district is renowned for its generosity and its incredible volunteer groups. The role of volunteers at this time is invaluable and we are incredibly grateful. At this moment in time, we don't need any more volunteers, but if you are still keen to help, please look out for your neighbours. Advice on this can be found at the above link.

Community groups and charities can find information on the range of advice and support available to them in our Communities - Coronavirus FAQs.


Support for the vulnerable


Community Hub

We are working very closely with West Sussex County Council, which has developed a Community Hub to support the most vulnerable residents in our communities. You can contact the Community Hub if you, or someone you know, need help, or if you want to volunteer your services in these difficult times. This will be available seven days a week and staff will be on hand to respond to enquiries from 8am-8pm. The team will be contacting the most vulnerable to tell them how to get help.

The best way to contact the hub is online. If you have access, go to: COVID-19 Community Hub - West Sussex County Council A dedicated telephone helpline is also available for residents who are unable to go online: 033 022 27980.

We are trying to keep the resources available through the hub for those who are most vulnerable, so if you do have support in place already, such as from family or friends, then please continue to use their support. This means that we can focus our efforts on those most in need.

The South Downs National Park Authority have published a map which identifies food suppliers and community groups in their area. The aim of this is to connect communities to local suppliers and support during the coronavirus outbreak. You can view the map here: Connecting communities with local suppliers - South Downs National Park Authority

Domestic abuse support

The Government has issued advice for people facing domestic abuse, with details on how to access help: Domestic Abuse: how to get help - Gov.uk  

The Government has said that the coronavirus household isolation instruction does not apply to anyone who needs to leave their home to escape domestic abuse. 

The Rail Delivery Group has also announced that those fleeing domestic abuse during the coronavirus lockdown can apply for free train travel to refuge accommodation. Tickets can be accessed through Women's Aid Federation of England, Welsh Women's Aid, Scottish Women's Aid and Imkaan.

For more advice and support, please visit our community safety and crime web page.

Communities services support

For updates on our community services and for Frequently Asked Questions about this service, along with volunteering advice, please visit: Communities - Coronavirus FAQs

Sign up to our Coronvirus news alerts

Sign up to our email newsletter to access the latest updates on council services. At the moment, our updates will focus on the support we are offering our communities in response to the coronavirus crisis.

Sign up to our news alerts

Newsletter archive

Other ways to follow our updates

Help for businesses

A range of business advice, including information about the Government's package of business support, is available in our business section.

We have also published food safety and health & safety information for businesses.

To support our local businesses, we have launched a new campaign to encourage residents to shop locally. Free downloadable social distancing sign designs, and a COVID-19 compliance poster design are also available for businesses to download and use.

Help with your waste and recycling collections

Help with housing and homelessness

Help with your council tax and benefits services